Microsoft Customer Engagement Manager
Core
Lead multiple concurrent Dynamics 365 Customer Engagement implementations as a hands-on functional manager and player-coach.
Role type
Senior IC functional manager (Dynamics 365 CE)
Builds
Microsoft Dynamics 365 Customer Engagement solutions and Power Platform integrations
Domain
Professional services / Microsoft Cloud
Required skills
Dynamics 365 Customer Engagement configuration, Power Platform development, solution architecture, project management, team mentorship, data migration, ALM strategy
Preferred skills
Microsoft Dynamics 365 certification, Power Platform certification
Technologies
Dynamics 365 CE, Power Automate, Power Pages, Copilot Studio, Power BI, Power Apps, Azure DevOps
Responsibilities
Configure and customize Dynamics 365 CE modules, translate business needs into functional specs, lead delivery of multiple projects, mentor junior consultants, manage global stakeholder priorities, ensure quality assurance of work products
Seniority
Senior, hands-on IC with leadership