Microsoft Customer Engagement Senior Associate
Core
Senior functional consultant implementing Microsoft Dynamics 365 Customer Engagement solutions for global clients.
Role type
Senior IC Dynamics 365 CE functional consultant
Builds
Dynamics 365 CE applications and Power Platform integrations
Domain
Enterprise resource planning and customer engagement
Required skills
Dynamics 365 CE implementation, Power Platform (Automate, Apps, Pages, Dataverse, Copilot Studio), business process mapping, requirements analysis, solution design, data migration, security configuration, UAT/SIT execution
Preferred skills
Microsoft Dynamics 365 certification, Power Platform certification
Technologies
Microsoft Dynamics 365, Power Automate, Power Apps, Power Pages, Dataverse, Copilot Studio, Power BI
Responsibilities
Configure and customize Dynamics 365 CE applications, translate business requirements into functional specifications, lead functional workstreams, facilitate client workshops, perform testing and defect triage, support data migration, develop project documentation, manage post-go-live support
Seniority
Senior, hands-on IC