Associate Customer Insights Manager
Core
Leads primary qualitative and quantitative market research projects to develop strategic market analyses and actionable insights for Dexcom's core brands.
Role type
Associate Market Research Manager (Customer Insights)
Builds
Brand research, market landscape assessments, and consumer health technology insights
Domain
Consumer health technology / Medical devices / Diabetes management
Deliverable
production ML models | dashboards & analysis | research
Required skills
Qualitative and quantitative market research, research methodology design, data analysis, vendor management, project management, statistical theory, MS Office (Excel/PowerPoint), AI-enabled data synthesis
Preferred skills
Diabetes industry experience, syndicated research, payer/insurance landscape knowledge, automated theme coding, emerging data source integration
Technologies
Social listening tools, app review platforms, Amazon reviews, CRM data, dashboards, external intelligence platforms
Responsibilities
Design and execute research methodology and questionnaires, manage fieldwork logistics and external vendors, analyze syndicated and secondary data, synthesize insights into storylines and recommendations, collaborate cross-functionally to drive business results
Seniority
Mid-level, hands-on IC
