Lead Technical Writer
Core
Lead a Manila-based team in developing, reviewing, and maintaining technical documentation for Cold Chain, Healthcare, and Food Service products, serving as a liaison between Manila and US stakeholders.
Role type
Senior IC technical writer (team lead)
Builds
User Guides, User Manuals, Product Data Sheets, Technical Bulletins, Quick Installation Guides, Online Help Content, Release Notes, Firmware Documentation, Product Instructional Materials
Domain
HVACR, Cold Chain, Healthcare devices, Industrial Automation
Required skills
Technical writing & editing, Project coordination, Content quality assurance, Leadership & mentoring, Stakeholder management, Process improvement, Information organization, Problem solving, Attention to detail, Time management
Preferred skills
HVAC/Refrigeration product support, Creating wiring diagrams/technical illustrations, CMS experience, Agile methodology
Technologies
Adobe FrameMaker, Adobe Illustrator, Adobe InDesign, SharePoint, GitHub, Aprimo, Monday.com, Teamcenter, Microsoft Office 365, Adobe Acrobat Pro
Responsibilities
Lead and coordinate Manila-based documentation projects; Review and approve documentation from junior writers; Create and modify technical illustrations and diagrams; Mentor junior team members; Manage document version control and archival; Collaborate with engineering and product teams to gather technical information.
Seniority
Senior, hands-on IC with team leadership
