Engineer Application Support
Core
Support Application Engineering (AE) teams in product qualification, heat load calculations, and technical documentation for HVACR and cold chain solutions.
Role type
Application Support Engineer (HVACR/Cold Chain)
Builds
Technical documentation, heat load reports, system operating data, and product qualification inputs for OEM/SSI and cold chain contractors.
Domain
HVACR (Heating, Ventilation, Air Conditioning, Refrigeration) and Cold Chain Logistics
Deliverable
product features | dashboards & analysis
Required skills
Heat load calculation, technical documentation compilation, data analysis, cross-functional coordination, issue tracking
Preferred skills
Knowledge of HVACR systems, familiarity with Oracle Service Portal, experience with sample testing and evaluation
Technologies
Oracle Service Portal
Responsibilities
Support AE Team for technical documentation required by customer; Calculate heat load based on customer inputs and share reports; Compile test data from customers and engineering labs; Handle customer issues and coordinate resolution between plant, quality, and customer.
Seniority
Individual Contributor