Patient Liaison Officer
Core
Convert self-pay enquiries and consultations into procedures, influence patients to choose the hospital, and book clinic appointments.
Role type
Sales and patient conversion specialist
Builds
Self-pay patient procedures and clinic appointments
Domain
Private healthcare / Medical sales
Deliverable
client delivery
Required skills
customer service, influencing/sales skills, MS Outlook, Excel, Word, English language proficiency
Responsibilities
Convert self-pay enquiries to procedures, respond to patient and consultant enquiries, facilitate access times, provide pre-consultation information and pricing, book clinic appointments
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