Hotel Services Lead
Core
Oversee Housekeeping, Portering, and Materials Management services to ensure high standards of cleanliness, service delivery, and stock management in a hospital setting.
Role type
Operational leadership lead for hospitality and facilities services
Builds
Clean hospital environments, efficient patient/goods movement, and compliant materials management
Domain
Healthcare / Hospital Operations
Deliverable
physical/clinical work
Required skills
Team management, operational leadership, infection control standards, hospitality or facilities services knowledge, customer service, health & safety compliance
Preferred skills
Hospitality or facilities services qualification, MS Excel proficiency
Responsibilities
Manage and support Portering and Housekeeping teams, oversee patient and goods movement and site security, ensure housekeeping meets infection prevention standards, act as key contact for patient/visitor feedback, ensure staff compliance with training and policies, promote continuous improvement culture