Director of Operations
Core
Lead non-clinical operational services to ensure safe, efficient, and high-quality support to clinical functions within a private healthcare network.
Role type
Senior Management Director of Operations
Builds
Operational support services for clinical functions across a nationwide network of hospitals and clinics
Domain
Private Healthcare / Hospital Operations
Required skills
Senior operational management, governance frameworks, incident and complaint management, financial and budget management, resource planning, health and safety regulations, estate and facilities management, contract services management, NHS RTT standards, Lean methodologies
Preferred skills
Leadership and management qualifications, digital tools and systems reporting
Responsibilities
Lead delivery of non-clinical operational services, engage with patients and consultants to improve experience, maintain visible leadership across departments, ensure service levels and KPIs compliance, oversee labour and group tools for efficiency, maintain governance framework for non-clinical services
Seniority
Senior, hands-on IC
