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Director Forward Deployed Engineering

Elevate how we run demos, proofs of concept, and onsite engagements.💼 Full-time💰 $20–$20🗓 2026-07-29

Core

Set strategy, standards, and execution for the global Forward Deployed Engineering (FDE) function, leading customer engagements and partnering with Sales, Product, and Engineering to deliver solutions.

Role type

Director, Forward Deployed Engineering (Global)

Builds

Customer-specific solutions, repeatable playbooks, delivery standards, and best practices for the FDE function.

Domain

Developer tools / HR tech / API-first SaaS platforms

Deliverable

production ML models | product features | client delivery

Required skills

Technical leadership, team building and coaching, solution architecture, API and integration expertise, customer engagement management, cross-functional partnership, strategic planning, ambiguity navigation, high-standards execution

Preferred skills

Forward Deployed Engineer or Solutions Engineer experience, background in developer tools or HR tech, experience in globally distributed or matrixed teams

Responsibilities

Lead and coach a team of FDEs in pre- and post-sales customer engagements, partner with Sales/Product/Engineering to shape solutions, incorporate customer solutions into the product roadmap, provide hands-on technical leadership for APIs and integrations, elevate demo and proof of concept execution, build repeatable playbooks and delivery standards

Seniority

Director, hands-on leadership

Rewrite
## About the Role HackerRank is scaling its Forward Deployed Engineering (FDE) function globally. We are hiring a Director, Forward Deployed Engineering (Global) to set the strategy, standards, and execution bar for this team. This is a hands-on leadership role. You will lead the global FDE function, directly manage FDEs in the U.S., and partner closely with regional GMs in EMEA and APAC. ## Responsibilities - Lead, coach, and grow a team of FDEs that lead customer engagements (pre- and post-sales) to define and deliver solutions. - Partner with Sales, Product, Engineering, and Customer Success to shape solutions that solve real customer problems. - Work with Product and Engineering to incorporate customer-specific solutions into the product roadmap. - Provide hands-on technical leadership across APIs, integrations, and platform capabilities. - Elevate how we run demos, proofs of concept, and onsite engagements. - Build repeatable playbooks, delivery standards, and best practices to move fast at scale. ## Requirements - A seasoned technical leader with 8+ years in engineering, solutions engineering, or technical delivery, and 2+ years leading high-performing technical teams. - Obsessed with operating alongside the team, reviewing designs, challenging assumptions, and stepping in when problems get ambiguous or high-stakes. - Highly experienced in leading customer-facing technical teams where success depends on credibility, clarity, and execution, not scripts or handoffs. - Fluent across engineering and business contexts, you can debate architecture with engineers and align outcomes with sales, product, and customer leaders. - Excellent presenter and communicator who can modulate the message across both technical and non-technical audiences. ## Nice to Have - Experience as a Forward Deployed Engineer, Solutions Engineer, or Technical Consultant. - Background in developer tools, HR tech, or API-first SaaS platforms. - Experience working in globally distributed or matrixed teams. ## What You Will Thrive In - You enjoy building teams, systems, and standards from the ground up. - Ambiguity energizes you, especially in fast-moving environments. - You hold high standards for ownership and quality, with a bias toward action and urgency. ## Compensation This role offers a total target compensation of $300,000–$350,000, which includes base salary and a 20% variable component tied to individual and company performance. You'll also receive stock options and a comprehensive set of cash and non-cash benefits.
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