Director, Forward Deployed Engineering
Core
Set strategy, standards, and execution for the global Forward Deployed Engineering (FDE) function while leading customer engagements and partnering with Sales, Product, and Engineering to deliver solutions.
Role type
Director, Forward Deployed Engineering (Global)
Builds
Global FDE function, customer-specific solutions, repeatable playbooks and delivery standards
Domain
Developer tools / API-first SaaS platforms / HR tech
Deliverable
production ML models | product features | client delivery
Required skills
Technical leadership, team building and coaching, customer-facing technical delivery, API and integration expertise, solution architecture, cross-functional partnership, presentation and communication
Preferred skills
Forward Deployed Engineer or Solutions Engineer background, experience in globally distributed or matrixed teams
Responsibilities
Lead and coach a team of FDEs to define and deliver customer solutions; Partner with Sales, Product, and Engineering to shape solutions; Incorporate customer-specific solutions into the product roadmap; Provide hands-on technical leadership across APIs and integrations; Elevate demo, proof of concept, and onsite engagement processes; Build repeatable playbooks and delivery standards
Seniority
Director, hands-on leadership
