Engineer I Technical Services
Core
Provide technical support, troubleshooting, and remote commissioning for HVACR controllers and temperature monitoring systems in residential, commercial, and industrial applications.
Role type
Entry-level technical services engineer (HVACR)
Builds
Operational HVACR systems and cold chain solutions for residential, commercial, and industrial clients
Domain
Climate technology / HVACR / Cold chain logistics
Deliverable
client delivery
Required skills
HVACR system troubleshooting, controller programming (Copeland Supervisory Controllers), remote commissioning, technical documentation, visual guide creation, temperature monitoring product support
Preferred skills
Electrical/ Mechanical/ Electrical Engineering (EE/ME/ECE) background
Technologies
Copeland Supervisory Controllers (E2, E3, Site Supervisor), PC-based graphical screen tools
Responsibilities
Respond to customer support inquiries via phone, email, and chat; troubleshoot controllers and system applications; conduct remote commissioning for start-up sites; create graphical custom screens; document FAQs and maintain technical services laboratory
Seniority
Junior, entry-level IC