Ready Return Officer
Core
Greet customers at the end of their rental journey, resolve issues, and inspect returning vehicles for damage and roadworthiness.
Role type
frontline customer service and vehicle inspection agent
Builds
customer satisfaction and vehicle condition reports for Europcar rental fleet
Domain
automotive rental / customer service
Required skills
customer service, vehicle inspection, communication, computer literacy, shift flexibility, driving
Preferred skills
retail or sales experience, positive attitude
Technologies
standard office computer systems
Responsibilities
greet customers, resolve service issues, inspect returning vehicles for damage, check vehicle roadworthiness (oil, tires, windscreen chips), assist customers starting their journey
Seniority
entry-level, full-time team member
