Travel Administrator
Core
Designing, deploying, and sustaining a standardized continuous improvement (CI) and performance management capability across the Global Business Services (GBS) Source to Pay (S2P) organization to improve efficiency, quality, and customer experience.
Role type
GBS Process Improvement & Analytics Lead
Builds
Standardized CI frameworks, performance dashboards, and automation solutions for GBS Procurement
Domain
Global Business Services / Procurement / Operational Excellence
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Lean Six Sigma, process redesign, data analytics, KPI definition, change management, stakeholder influence, project management, financial integration, automation enablement, root-cause analysis
Preferred skills
Master's degree, Lean/Six Sigma certification
Technologies
Copeland systems, Oracle, Power BI, Tableau, Microsoft Office Suite
Responsibilities
Define and own GBS Procurement CI strategy and standards; Develop CI capability through coaching and training; Govern improvement portfolio; Design and deploy Lean Daily Management routines; Drive year-over-year improvements in efficiency and cost; Partner with functional leads on process redesign; Support transition from as-is to future-state processes
Seniority
Senior, hands-on IC
