Patient Advocate - Claims
Core
Provides insurance claims support and builds relationships with customers through high-level advisory services, helping fuel client growth.
Role type
Claims Advocate (Customer Service & Claims Support)
Builds
Insurance claims reporting, status updates, and resolution facilitation for clients
Domain
Insurance / Claims Administration
Deliverable
client delivery
Required skills
Claims reporting, carrier communication, client relationship management, data analysis, Microsoft Office proficiency
Preferred skills
Life, Accident & Health (LAH) license, 3+ years customer service experience
Responsibilities
File claims with carriers, confirm claim set-up, respond to client inquiries, generate claim status reports, facilitate claim resolution, complete claim analysis prior to unit stat filing, assist in creating client resource tools
Seniority
Individual Contributor, mid-level