Staff Product Manager, Residential CRM
Core
Building a first-class residential CRM layer integrated with scheduling, dispatch, and marketing to support an AI-first sales motion for home service contractors.
Role type
Staff Product Manager (General Manager)
Builds
Residential CRM product, pricing/packaging strategy, go-to-market motion
Domain
Vertical SaaS, Residential Home Services, AI-powered sales automation
Deliverable
production ML models | product features
Required skills
Product management (zero to scale), CRM architecture, AI-first product design, vertical SaaS experience, customer discovery, pricing strategy, go-to-market leadership
Preferred skills
Experience with marketing automation, customer lifecycle products, working in high-volume transactional environments
Technologies
AI agents, SMS outreach, voice agents, CRM systems
Responsibilities
Define and execute product roadmap for Residential CRM, lead customer discovery with contractors and office managers, guide pricing and packaging strategy, partner with marketing on positioning and launch, build customer enablement and onboarding models, partner with sales on commercial motion and conversion
Seniority
Staff, hands-on IC with leadership scope