Brand Home Guide
Based in United Kingdom
Core
Welcome guests to the Dalwhinnie distillery, deliver engaging tours and tastings, and provide retail and food & beverage service to create memorable brand experiences.
Role type
Hospitality guide and retail associate
Builds
Immersive visitor experiences, guided tours, tastings, and retail sales at the Dalwhinnie Visitor Centre
Domain
Tourism, hospitality, and Scotch whisky
Deliverable
physical/clinical work
Required skills
Exceptional customer service, engaging storytelling, product knowledge (whisky), retail operations, event support
Preferred skills
Previous tour leading experience, knowledge of Scotch whisky
Technologies
None stated
Responsibilities
Deliver guided tours and tastings, welcome visitors and support ticket sales, manage retail and F&B operations, support special events, act as a brand ambassador
Seniority
Individual Contributor