IT Systems Analyst (2 Years Fixed Term Contract)
Core
Support enterprise business systems, specifically Salesforce CRM, by responding to user requests, participating in QA/UAT, and translating business processes into application workflows.
Role type
IT Systems Analyst (Business Analyst)
Builds
Salesforce CRM platform features and integrations
Domain
Enterprise Software / CRM
Deliverable
product features
Required skills
Salesforce CRM, end-to-end system integrations, business process analysis, Agile methodologies, user story creation
Preferred skills
Oracle systems knowledge, solution architecture collaboration
Technologies
Salesforce, Oracle
Responsibilities
Respond to user support requests, participate in QA and UAT for system releases, interpret business processes into application workflows, assist with deployment of system releases
Seniority
Mid-level (3-5 years experience)
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