Human Resource Operations Team Lead

Bangalore, IndiaFull-time2026-10-14 → 2026-11-10

Core

Lead end-to-end Joiner, Mover, and Leaver (JML) HR operations for UKI and NAM markets, ensuring service delivery excellence, compliance, and continuous improvement.

Role type

Senior Team Lead, HR Operations (Service Delivery)

Builds

Employee lifecycle services (onboarding, internal transfers, offboarding) and operational efficiency for ~23,000 employees across 70+ countries.

Domain

Human Resources / Global Business Services

Required skills

People management, SLA/KPI delivery, HRIS navigation (Workday), stakeholder engagement, change leadership, process simplification, problem-solving, operational compliance, data privacy (GDPR)

Preferred skills

Advanced Workday knowledge, ServiceNow case management, document generation tools, multi-location team leadership, additional languages (Spanish, Portuguese, French), customer service background

Technologies

Workday, ServiceNow, Doc Genie

Responsibilities

Own end-to-end JML operations for UKI and NAM; lead and develop a high-performing team; drive process improvement and simplification; partner with HRBPs and process owners; ensure GDPR and compliance adherence; leverage analytics for performance management; support business projects and transitions

Seniority

Senior, hands-on IC with leadership responsibilities

About Diageo

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. From global icons like Johnnie Walker, Guinness and Tanqueray to Smirnoff and Don Julio, we create brands consumers love. Bring your passion and use your curiosity as you explore, collaborate and innovate. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.