Customer Service Specialist France
Core
Primary point of contact for customers in the France region, managing inquiries and overseeing the end-to-end order process.
Role type
Customer Service Specialist
Builds
Seamless service and strong customer relationships for the France region
Domain
Sustainable packaging solutions
Deliverable
client delivery
Required skills
Customer portfolio management, multi-channel communication, order processing, delivery planning, inventory monitoring, quota management, proactive customer updates, basic sustainability and product knowledge
Preferred skills
Digital service channels experience
Responsibilities
Take ownership of a dedicated customer portfolio, build strong customer relationships, manage customer inquiries and order processing, coordinate delivery planning and inventory monitoring, keep customers informed on order and supply status, support customers with sustainability and product inquiries
Seniority
Mid-level, hands-on IC
