Quality Engineer (After Sales)
Core
Lead, coordinate, and manage product audit, parts quality assurance, after-sales operations, and new product/model launches for light commercial vehicles.
Role type
Quality Engineer (After Sales)
Builds
Quality assurance processes, corrective action plans, and new product launches
Domain
Automotive manufacturing (light commercial vehicles)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
product audit, parts quality assurance, customer complaint management, new product launch coordination, quality improvement feedback, corrective action countermeasure effectiveness, cost reduction, Kaizen activities, SOP and PWS implementation, preventive activity coordination, cross-functional follow-up, quality campaign coordination, team leadership, safety environment management, liaison with vendors and partners, daily quality level analysis, people development
Responsibilities
Lead product audit and parts quality assurance operations; manage customer complaints and provide solutions; coordinate new product and model launches; control product quality and follow up on corrective actions; ensure implementation of cost reduction and Kaizen activities; establish and follow inspection SOPs and PWS; coordinate preventive activities with QA and manufacturing; liaise with vendors and partners on quality matters; analyze and update daily product quality levels; coordinate quality campaigns and audits; motivate and lead subordinates; ensure safe working environment; attend inter and intra department meetings related to quality and warranty
Seniority
Mid-level, hands-on IC
