Operations Coordinator
Core
Assist in unloading trailers, verify freight against manifests, scan and sort packages, process returns, and support shipping, receiving, dispatching, and inventory management in a last-mile logistics environment.
Role type
Operations Coordinator (warehouse/logistics)
Builds
Last-mile logistics operations across sorting stations and distribution centers
Domain
Logistics / Last-mile delivery
Deliverable
product features
Required skills
Package scanning and sorting, freight verification, returns processing, data entry, documentation preparation, customer service (phone/email), hazard-free environment maintenance, SOP compliance, daily reporting, team training and mentoring
Preferred skills
None stated
Technologies
Warehouse systems, manifest systems, label printers
Responsibilities
Assist in unloading trailers and verify freight against manifests; Scan, sort, and process packages, including defective items and returns; Conduct van audits and support sorting operations; Support shipping, receiving, dispatching, and inventory management; Process returns and complete required documentation; Handle customer pickups and front desk assistance; Resolve delivery issues by following SOPs; Print labels and prepare required documentation; Perform data entry tasks; Train and mentor new employees; Maintain a clean, organized and hazard-free work environment; Respond to customer inquiries via phone and email.
Seniority
Individual Contributor, entry to mid-level