Store Team Leader
Core
Drives business results, leads and develops employees, and delivers an exceptional customer experience within an outdoor lifestyle concept retail store.
Role type
Store Team Leader (Retail Operations)
Builds
Sales, customer loyalty, and operational efficiency for L.L.Bean retail stores
Domain
Retail / Outdoor Apparel
Deliverable
product features
Required skills
Sales conversion, team leadership, business analysis, training and development, inventory management, visual merchandising, loss prevention, cash handling, safety compliance
Preferred skills
Product knowledge, inclusive leadership, data-driven decision making
Technologies
Qualtrics, variance reporting tools, merch group sales systems
Responsibilities
Model and foster a service-first environment to drive sales and brand loyalty; Act as Leader on Duty to drive conversion and sales; Analyze business reports to identify trends and improve service metrics; Train and develop associates on standards, policies, and product knowledge; Manage staffing levels, schedules, and expense budgets; Ensure sales floor fullness, fitting room service, and visual standards; Oversee inbound freight, stock room organization, and omni-channel operations (BOPIS, BOSFS, etc.); Maintain cash office accuracy and loss prevention compliance; Execute store activations and community engagement events.
Seniority
Mid-level, hands-on IC