Sales & Service Lead - Century City
Core
Lead sales and service operations on the retail floor to elevate guest experience, drive engagement targets, and manage store-level business functions.
Role type
Retail Store Lead / Sales & Service Manager
Builds
Retail store operations, guest engagement, and team performance
Domain
Retail / Wellness / Yoga apparel
Deliverable
product features
Required skills
Sales leadership, guest relationship management, data analysis, budget management, inventory control, recruitment, staff coaching, cross-functional collaboration
Preferred skills
High energy, feedback receptiveness, business acumen
Technologies
Company performance tools, reporting systems
Responsibilities
Lead an exceptional guest experience through technical product education and coaching; analyze reports to strategize and implement action plans; manage reporting, budgets, expenses, inventory, and vendor relationships; oversee Sales & Service Associates and Cashiers including recruitment and development; collaborate with Community, Operations, and Visual Leads for cross-functional training.
Seniority
Mid-level, hands-on IC