Customer Service Representative
Core
Obtain vehicle releases from body shops and other locations, serving as the primary point of contact for internal and external customers via phone, chat, and email.
Role type
Customer Service Representative
Builds
Customer service interactions and vehicle release coordination
Domain
Automotive auction / Logistics
Deliverable
client delivery
Required skills
Phone communication, written communication, problem-solving, multi-tasking, MS Suite proficiency, attention to detail
Preferred skills
Bilingual skills, office support experience
Technologies
MS Suite
Responsibilities
Answer and place calls professionally, resolve customer issues, coordinate vehicle releases, manage chat and email support
Seniority
Entry-level
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