Title Express Specialist - Hybrid
Core
Assist auto insurance companies and financial institutions with vehicle title procurement, document preparation, and resolution of aged inventory issues.
Role type
Title Express Specialist (Administrative/Document Processing)
Builds
Vehicle title packets, transfer letters, and compliance documentation for insurance claims.
Domain
Automotive insurance and vehicle title administration
Deliverable
product features
Required skills
Document analysis, state guideline compliance, notary public commission, multi-tasking, basic math, 10-key proficiency, written and verbal communication
Preferred skills
Notary Public commission, problem-solving, independent work
Technologies
Microsoft products, office equipment
Responsibilities
Answering basic title process questions, creating and sending total loss packets per state guidelines, following up with owners/insureds and lien holders, reviewing uploaded documents for compliance, launching "Okay to Pay" notifications, monitoring shared inboxes, and resolving aged inventory issues.
Seniority
Individual Contributor, entry-level to mid-level
