Dispatcher
Core
Dispatching sub-haulers for vehicle pick-up and delivery while managing customer service and vendor relationships for an online vehicle auction platform.
Role type
Operations Dispatcher
Builds
Vehicle pick-up and delivery logistics
Domain
Automotive / Logistics
Deliverable
product features
Required skills
Dispatch operations, customer service, outbound calling, vendor management, document archiving, payment collection, safety compliance, report generation, map reading, multi-tasking, minimal supervision, overtime flexibility
Preferred skills
Bilingual skills, High School Diploma or GED
Technologies
MS Suite, fax machine, office equipment, ten-key calculator
Responsibilities
Make outbound calls to pick-up locations and sellers, dispatch sub-haulers within timelines, ensure sub-haulers meet requirements, solicit business, utilize cost-effective vendors, educate sub-haulers on policies, maintain and archive documents, answer phone calls, collect payments, comply with safety regulations, print checks and reports, manage vendor relationships
Seniority
Individual Contributor, entry to mid-level