CareerPlan

Customer Service Representative - Westwood

Plano, Texas, USFull-time2026-11-10 → 2026-11-12
Hybrid

Core

Provide timely, accurate customer service and generate new insurance policies for clients.

Role type

Customer Service Representative (Insurance)

Builds

Homeowners, auto, and specialty insurance policies

Domain

Insurance

Required skills

Customer service, policy research, coverage recommendation, billing inquiries, state insurance licensing

Preferred skills

Professional growth, process knowledge, secondary area support

Technologies

Insurance software platforms

Responsibilities

Answer inbound calls, research inquiries, respond to coverage/billing/policy questions, rewrite or generate new policies, complete corporate product training

Seniority

Entry-level, 1 year experience