Customer Service Representative
Core
First and last point of contact for clients, managing front desk operations, scheduling, and client communications in a busy veterinary clinic.
Role type
Front desk customer service representative
Builds
Appointment schedules, client records, payment processing
Domain
Veterinary services
Deliverable
product features
Required skills
Greeting clients, answering phones, scheduling appointments, managing client communications, maintaining records, processing payments, communicating with medical staff
Preferred skills
Veterinary or medical office experience, multitasking, basic computer skills