Customer Service Representative - H
Core
First point of contact for clients at a veterinary hospital, handling front desk operations, scheduling, and payments.
Role type
Client Service Coordinator (Veterinary)
Builds
Smooth front desk operations and client check-in/check-out processes
Domain
Veterinary medicine / Animal healthcare
Deliverable
product features
Required skills
Greeting clients, scheduling appointments, handling phone inquiries, processing payments, communicating with veterinary team, providing compassionate support
Preferred skills
Previous veterinary experience, customer service experience, multitasking in fast-paced environment, attention to detail, organizational skills
Responsibilities
Stand and greet clients and their pets, answer phone calls and schedule appointments, assist with client check-ins and check-outs, process payments and maintain accurate records, communicate with the veterinary team, provide compassionate support to pet owners