Customer Service Representative (Flexible Working Hours)
Core
Front-line staff member managing client check-ins, check-outs, and facility operations for a pet care center.
Role type
Customer Service Representative (Pet Care Facility)
Builds
Client check-in/check-out processes, facility tours, and daily operational support
Domain
Pet care services / Hospitality
Deliverable
product features
Required skills
Customer service, phone communication, cash handling, problem solving, physical stamina, sales
Preferred skills
Retail experience, 1+ year customer service experience, pet ownership
Technologies
Multi-line phones, computer systems
Responsibilities
Welcoming pet parents and clients, answering phones, touring new clients, managing check-ins and check-outs, handling cash and balancing drawers, responding to complaints, escorting pets to enclosures, maintaining lobby cleanliness
Seniority
Entry-level, hands-on IC