Client Service Representative
Core
First point of contact for clients, managing appointments, processing patient information, and ensuring seamless communication between clients and the medical team.
Role type
Client Service Representative (Veterinary)
Builds
Client access to care and a welcoming environment for pets and owners
Domain
Veterinary healthcare
Deliverable
client delivery
Required skills
appointment scheduling, billing processing, record management, outbound calling, active listening, empathy, technology proficiency, organization
Responsibilities
Answer calls and emails, schedule appointments, update patient records, process billing transactions, greet clients, promote services and campaigns, provide post-visit instructions
Seniority
Entry-level, hands-on IC
Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
