CareerPlan

Customer Service Representative (Flexible Working Hours)

Pet Palace Charlotte- Charlotte, NC, USFull-time2026-10-06 → 2026-11-12
Based in United States

Core

Customer Service Representative at a pet care facility handling client check-ins, tours, and facility operations.

Role type

Customer Service Representative (Pet Care Facility)

Builds

Client check-ins, tours, and facility operations for pet boarding/day care

Domain

Pet care / Veterinary services

Deliverable

client delivery

Required skills

Customer service, phone handling, cash handling, problem solving, physical stamina, lifting 40 lbs

Preferred skills

Retail experience, animal handling experience, 2+ years customer service

Technologies

Multi-line phones, computer systems

Responsibilities

Welcoming pet parents and touring new clients, answering phones and handling cash/checks, managing check-ins/check-outs, responding to complaints, escorting pets to enclosures, keeping lobby clean

Seniority

Entry-level to Mid-level