Customer Success Analyst
Core
Bridge between customers, Care team, and Sabre Payments organization to ensure seamless travel payment experiences.
Role type
Customer Success Analyst (Process Improvement & Automation)
Builds
Internal workflow automations, reporting systems, and operational documentation for Sabre Payments.
Domain
Travel Technology / Payments
Required skills
workflow optimization, automation (Power Automate, Google Workspace), data analysis, reporting, payment processing knowledge, travel industry experience
Preferred skills
KYB processes, Travel Payments specific knowledge, Sabre Host/GDS/CRS/PSS skills
Technologies
Power Automate, Google Workspace, Microsoft Excel, Sabre Host
Responsibilities
Design and implement internal workflow enhancements; develop and deploy workflow automations; create and maintain internal reporting systems; act as liaison between Care and Payments teams; troubleshoot and resolve escalated payment issues.
Seniority
Individual Contributor
