Customer Service Representative (Flexible Working Hours)
Core
Customer Service Representative at a pet care facility handling client check-ins, tours, and facility operations.
Role type
Customer Service Representative (Pet Care Facility)
Builds
Client check-ins, facility tours, and daily operations for a pet retreat and spa
Domain
Pet care / Hospitality
Deliverable
product features
Required skills
Customer service, phone etiquette, cash handling, problem-solving, physical stamina, animal handling
Preferred skills
Retail experience, 1+ year customer service experience
Responsibilities
Welcoming pet parents and touring new clients, answering phones and multi-tasking, managing check-ins and check-outs, handling cash and balancing drawers, responding to complaints, escorting pets to enclosures, keeping the lobby clean, supporting team members
Seniority
Entry-level to Junior