Customer Service Representative (Flexible Working Hours)
Core
Front-line hospitality and operations support for a pet care facility, managing client check-ins, facility tours, and daily operational tasks.
Role type
Customer Service Representative (Pet Care Facility)
Builds
Day care, boarding, grooming, and veterinary services for pet families
Domain
Pet care / Hospitality
Deliverable
client delivery
Required skills
Customer service, phone etiquette, cash handling, conflict resolution, physical stamina, multitasking
Preferred skills
Retail experience, pet ownership, problem-solving
Technologies
Multi-line phones, computer systems
Responsibilities
Welcoming clients and pets, answering phones, touring new clients, managing check-ins/check-outs, handling cash and card transactions, responding to complaints, escorting pets to enclosures, maintaining lobby cleanliness
Seniority
Entry-level, hands-on IC
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