Technical Account Manager
Core
Strategic technical partner for institutional brokerage clients, driving platform adoption, optimization, and value realization for Broadridge trading solutions.
Role type
Senior Technical Account Manager (Capital Markets)
Builds
Broadridge trading platforms, OMS, and EMS solutions for institutional clients
Domain
Financial Services / Institutional Brokerage / Capital Markets
Deliverable
client delivery
Required skills
Institutional brokerage ecosystem experience, Indian financial markets knowledge (NSE/BSE), Order Management Systems (OMS) workflows, Execution Management Systems (EMS) familiarity, technical advisory, stakeholder management, problem-solving
Preferred skills
Stockbroker or trading desk experience, Indian equities/derivatives exposure, FIX connectivity knowledge, AI tool usage for operational tasks
Technologies
Broadridge trading platforms, OMS, EMS, FIX
Responsibilities
Build trusted long-term client relationships as primary technical advisor, develop understanding of client business objectives and trading workflows, drive adoption and value realization across solutions, partner with internal teams to execute account success plans, identify and remove technical barriers, advise on platform capabilities and best practices, monitor account health and proactively identify risks, lead technical account reviews, coordinate with Product and Engineering teams, represent client needs for product enhancements, support customer lifecycle events, deliver training and enablement sessions
Seniority
Mid-Senior, hands-on IC