Customer Service Representative - Botany
Core
Frontline customer service representative providing support for online banking, card disputes, and regulatory guidance to a diverse community.
Role type
Customer Service Representative
Builds
Customer trust and resolution for banking services
Domain
Financial Services / Banking
Deliverable
client delivery
Required skills
Customer service, digital tool navigation, problem-solving, multi-tasking, financial services knowledge, adaptability
Preferred skills
Cantonese or Mandarin fluency, recent graduate or career switcher, growth mindset