Client Service Specialist-Print/Procurement (Hybrid)
Core
Client Service Specialist supporting sales teams, vendors, and clients in a high-volume print and procurement environment.
Role type
Client Service Specialist (Print/Procurement)
Builds
Print mailings, client samples, and process enhancements for direct marketing clients.
Domain
Direct marketing, print production, and procurement services.
Deliverable
product features
Required skills
Direct marketing terminology, print and bindery knowledge, vendor management, MS Office suite, Adobe Acrobat, HTML/CSS, process improvement, time management, multi-tasking.
Preferred skills
None stated.
Technologies
MS Office, Adobe Acrobat, internal applications.
Responsibilities
Quote DRM multiple print mailings with quick turnaround; guide clients through product offerings; monitor system effectiveness and recommend policy changes; coordinate testing for process enhancements; maintain client satisfaction and advocacy.
Seniority
Individual Contributor, entry to mid-level.