Learning Writer
Core
Documenting procedures and creating training materials to educate personnel on standard operating processes.
Role type
Learning Writer (Documentation & Training)
Builds
Process Manuals, SOPs, Work Instructions, presentation decks, and video modules
Domain
Collectibles industry (grading, authentication, vaulting, trading cards, autographs, coins, etc.)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
comprehensive documenting skills, strong writing skills, excellent English grammar, ability to organize digital content, proofreading, formatting, and editing
Preferred skills
experience in formal writing, experience translating in additional languages, experience documenting processes
Technologies
Google applications
Responsibilities
Create training materials such as Process Manuals, SOPs, and video modules; Collaborate with Subject Matter Experts to capture processes correctly; Maintain the Learning Resource Site and project management boards; Identify gaps in training material; Design creative ways to present information using text, images, audio, and video; Proofread and edit documents and presentations
Seniority
Junior, entry-level IC