Rooms Training Manager
Core
Supervise the front office team to ensure stellar guest service and enhance the overall guest experience at luxury hotels.
Role type
Front Office Manager
Builds
Front office operations and guest experiences
Domain
Hospitality / Luxury Hotels
Deliverable
product features
Required skills
Front office operations, team leadership, guest engagement, financial performance, verbal and written communication
Preferred skills
Post-secondary diploma or degree, experience in upper upscale or luxury hotel environment
Responsibilities
Supervise front office team, greet guests, attend to guest requests, enhance guest stay experience, manage financial performance
Seniority
Mid-level, supervisory
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