Operations Supervisor, eBay
Core
Manage staff, ensure training and efficiency, and oversee authentication operations for trading cards and collectibles in a new German market.
Role type
Operations Supervisor (fulfillment/manufacturing environment)
Builds
Authentication and grading services for collectibles (trading cards, autographs, comics, coins, etc.)
Domain
Collectibles industry (trading cards, sports memorabilia) + Operations Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Staff supervision and scheduling, productivity monitoring, production goal development, third-party client relationship management, error reduction strategies, procedural compliance, team training, data-driven problem solving, project management
Preferred skills
Industry knowledge of trading cards and TCG, experience in startup environments, ability to inspire and drive change
Technologies
N/A
Responsibilities
Supervise staffing, training, and scheduling; monitor staff productivity and assign tasks; develop production goals; plan employee schedules; create effective solutions for departmental issues; ensure proper procedures and resource usage; interact with third-party partners; maintain accurate records; implement improvements to minimize errors
Seniority
Mid-level Supervisor (2+ years management experience)