Operations Supervisor
Core
Lead multi-shift operations teams in a structured, quality-controlled light production environment handling high-value, serialized collectibles.
Role type
Senior IC Operations Supervisor (light manufacturing/grading)
Builds
Grading and authentication workflows for collectibles (cards, coins, autographs, etc.)
Domain
Collectibles industry + Light manufacturing/Quality control
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
People leadership, shift management, SOP enforcement, KPI monitoring, root cause analysis, cross-functional collaboration, Excel/Google Sheets
Preferred skills
GMP/ISO-regulated environment experience, Lean/5S/continuous improvement principles, frontline leader development, new center launch experience
Technologies
Excel, Google Sheets
Responsibilities
Build and develop high-performing operations teams in a multi-shift environment; Coach associates and team leads to improve capability and ownership; Lead daily shift huddles and align teams around production targets; Ensure compliance with SOPs, documentation standards, and GMP-style controls; Safeguard strict chain-of-custody and traceability standards; Collaborate cross-functionally with Quality, Security, HR, and Operations peers
Seniority
Senior, hands-on IC
