Retail Store Supervisor
Core
Support day-to-day operations of a cannabis dispensary, manage staff workflows, handle customer escalations, and ensure regulatory compliance.
Role type
Retail Store Supervisor (Cannabis Dispensary)
Builds
Dispensary operations and customer experience
Domain
Cannabis retail
Deliverable
product features
Required skills
Team leadership, inventory management, customer service, regulatory compliance knowledge, POS troubleshooting, conflict resolution
Preferred skills
Cannabis industry experience, training and coaching experience
Technologies
POS systems
Responsibilities
Perform store opening and closing procedures including inventory reconciliation; Facilitate training and onboarding of staff; Direct team workflow by creating rosters and delegating tasks; Manage escalated customer concerns; Investigate cash or product discrepancies; Ensure compliance with state and local laws; Troubleshoot technical issues in POS systems.
Seniority
Mid-level, hands-on IC