Senior Manager, Last Mile Operations
Core
Provide support to home delivery services for multiple clients and field operations, ensuring compliance with contract metrics and maintaining high operational standards.
Role type
Senior Manager, Last Mile Operations
Builds
Home delivery services for multiple clients
Domain
Transportation / Logistics
Deliverable
client delivery
Required skills
Operations management, P&L management, Hiring and team development, Front-line management, Contract driver management, Customer relationship management
Preferred skills
P&L experience, Leadership and collaboration, Analytical skills, Time management
Technologies
Microsoft Office (PowerPoint, Project)
Responsibilities
Ensure compliance with specified contract metrics, Hire, train, develop and appraise staff, Direct and guide front line management staff, Manage contract drivers, Build relationships with customers for continuous operating improvements, Oversee P&L
Seniority
Senior, hands-on IC with management responsibilities
