Lead, LM Operations
Core
Coordinate last-mile home delivery services and lead warehouse operations to ensure efficient order processing and carrier dispatch.
Role type
Senior IC warehouse operations lead (last mile)
Builds
Home delivery logistics network for shippers and carriers
Domain
Transportation / Last-mile logistics
Deliverable
product features
Required skills
Team leadership, cycle counting, operational metrics analysis, route restructuring, contract carrier management, safety training, quality control, productivity optimization
Preferred skills
Bachelor's degree or equivalent military experience, analytical ability, math skills
Technologies
Microsoft Office
Responsibilities
Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily; Leverage operational metrics to identify improvement areas and create actionable plans; Train material handlers to meet performance goals for safety, quality, and productivity; Manage the dispatch of contract carriers and resolve issues throughout the day; Partner with the Operations Manager to identify problem areas and restructure routes for efficiency; Train and develop contract carriers, dispatchers, and warehouse personnel.
Seniority
Senior, hands-on IC
