Front Office Operations Supervisor
Core
Leading and managing front office operations across clinic sites to standardize patient care processes and ensure excellent customer service.
Role type
Front Office Operations Supervisor
Builds
Standardized front office operations, policies, and procedures for community clinics
Domain
Healthcare / Community Health Clinics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Healthcare operations management, process improvement, customer service leadership, policy implementation, cross-functional collaboration
Preferred skills
Bilingual communication (English/Spanish/Mandarin/Cantonese), Bachelor's degree in related field
Technologies
None stated
Responsibilities
Develop and implement quality, cost-effective, efficient systems and protocols for standardizing patient care processes; Partner with Administrative & Medical leadership; Communicate with leadership on process improvement projects; Collaborate with Center Managers and Manager of Nursing to ensure high-quality patient experience
Seniority
Mid-level Supervisor
