Senior Manager Last Mile Operations
Core
Manage last-mile home delivery operations, ensuring contract compliance, P&L oversight, and high customer satisfaction for multiple clients.
Role type
Senior Manager, Last Mile Operations
Builds
Efficient last-mile delivery services for shippers and carriers
Domain
Transportation / Logistics
Deliverable
operational management
Required skills
operations management, P&L management, staff hiring and training, contract compliance, driver management, customer relationship management
Preferred skills
leadership, analytical skills, collaboration
Technologies
Microsoft Office (PowerPoint, Project)
Responsibilities
ensure compliance with contract metrics, maintain operational standards, hire and train staff, direct front-line management, manage contract drivers, oversee P&L, build customer relationships
Seniority
Senior, management