Director, UX Research
Core
Lead UX research to shape products helping card collectors grade, sell, manage, and enjoy their collections.
Role type
Director, UX Research (People Manager)
Builds
Digital products for collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia
Domain
Consumer technology / Collectibles / Sports & Fandom
Deliverable
production ML models | product features | dashboards & analysis | research
Required skills
UX research strategy, team leadership (2+ years), qualitative and quantitative research methods, stakeholder partnership, storytelling, AI tool adaptation
Preferred skills
Experience in consumer technology, collectibles, sports, or fandom
Technologies
Generative research tools, formative research tools, summative research tools
Responsibilities
Define and drive the UX research roadmap, mentor the user research team, conduct and guide design of ethnography, interviews, surveys, concept testing, and usability studies, partner with Marketing, Product, Design, and Engineering leads
Seniority
Director, hands-on IC with people management
