Solution Engineer-1
Core
Mediator between Infobip and customer technical teams, providing accurate technical solutions, expertise, and project management for deployments, connectivity, integrations, and solution design.
Role type
Solution Engineer (Pre-sales & Implementation)
Builds
CPaaS solutions, custom-scripted API integrations, SFTP solutions, and service integration plans for client systems.
Domain
Telecommunications / Cloud Communication Platform as a Service (CPaaS)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Project management, system integration, CPaaS product knowledge, technical solution design, customer business understanding, technical documentation, security questionnaire handling
Preferred skills
Virtualization, machine learning, RCS, mobile identity solutions
Technologies
CPaaS, SaaS, API, SFTP
Responsibilities
Collaborate with regional teams and assist project leads; consult with Product Development, Solution Architects, and Managers; integrate Infobip products into client systems; conduct demos, Proof of Concepts (POCs), and enablement sessions; collect technical requirements and design service integration plans; deliver detailed technical documentation; ensure projects are delivered on time, within scope, and budget.
Seniority
Mid-level, hands-on IC