SWIFT Support Engineer
Core
Support SWIFT applications, infrastructure, and services for financial messaging systems.
Role type
Senior SWIFT Support Engineer
Builds
SWIFTNet, FIN, Interact, Fileact messaging services and related infrastructure
Domain
Financial Services / Payment Systems
Required skills
SWIFT services (SWIFTNet, FIN, Interact, Fileact), UNIX/MQ distributed environments, SWIFT software products (Alliance Access, Gateway, Messaging Hub), MT/MX standards, CI/CD, automation, networking protocols, firewall/load balancer interoperation, incident/change/problem management, Agile Scrum
Preferred skills
Banking/Financial Services domain experience, highly available mission-critical platform support, cloud-hosted infrastructure, enterprise monitoring/observability, SWIFT certifications
Technologies
UNIX, MQ, SWIFTNet, FIN, Interact, Fileact, Alliance Access, Alliance Gateway, Alliance Messaging Hub, MT, MX, CI/CD
Responsibilities
Analyze requirements and design technical solutions; develop scripts and automation; manage project stories and production deployments; ensure quality, security, and compliance; perform application installations, configuration changes, and performance testing; monitor system changes impacting SWIFT services; create/update technical documentation; communicate upgrades to customers; troubleshoot complex issues and coordinate with vendors/teams; act as escalation point for application support; perform on-call duties
Seniority
Senior, hands-on IC