Lead Last Mile Operations
Core
Lead last-mile delivery operations and warehouse activities to ensure efficient home delivery services for shippers and carriers.
Role type
Senior Last Mile Operations Lead
Builds
Home delivery services and logistics network operations
Domain
Transportation / Logistics / Last Mile Delivery
Deliverable
product features
Required skills
Team leadership, operational metrics analysis, process improvement, training and development, dispatch management, route restructuring
Preferred skills
Bachelor's degree or equivalent, analytical ability, interpersonal skills
Technologies
Microsoft Office
Responsibilities
Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily; Leverage operational metrics to identify improvement areas and create actionable plans; Utilize leadership skills to train material handlers to meet performance goals; Manage the dispatch of contract carriers and resolve issues; Partner with the Operations Manager to identify problem areas and restructure routes; Train and develop contract carriers, dispatchers, and warehouse personnel.
Seniority
Senior, hands-on IC
