STAGE 2027 - Stagiaire en Data Analytics & CRM Salesforce Customer Operations (F/H)
Core
Develop data analytics solutions, integrate business processes into Salesforce CRM, centralize customer event KPIs, and explore AI models for decision support.
Role type
Intern Data Analyst & CRM Specialist
Builds
Data analytics solutions, CRM configurations, unified performance dashboards, AI automation prototypes
Domain
Aviation / Customer Operations / Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Python programming, SQL, Data Analytics, Salesforce CRM, Data Modeling
Preferred skills
AI/ML exploration, Chatbot development, Sentiment analysis
Technologies
Salesforce, Python, SQL
Responsibilities
Configure Salesforce for business trip and action tracking, maintain and extend the 'Passport Airline' system, consolidate KPIs on a unified dashboard, analyze sentiment from technical requests for automation
Seniority
Intern
